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Loyalty program: a reason to come back to you

A rewards card on your guest's phone, with no apps and no plastic. Points are added after each visit, and you can remind guests who haven't been in for a while with a single message.

Your guests don't need to install anything The card opens from a QR code in the phone's regular browser: Safari on iPhone or Chrome on Android. If they like, guests can add it as a shortcut to their home screen, and it opens like an app.
You don't need to install anything either The dashboard opens in a browser on your phone or computer. The card and the guest database are stored on your website's hosting, not with us.
  • 145 €setup, one-time
  • 0 € per monthfor the QR web card
  • 1 locationup to 5 staff members
Let's talk about loyalty

Three options, we pick the one that fits you

A "loyalty program" works differently for different businesses. We show you honestly what each option costs and what its limits are.

Built into your booking service

If you already use Altegio, Fresha or a similar service.

What the guest sees
Points are linked to their phone number and shown when they book.
What the guest installs
Nothing: it all works through booking on your website or in a messaging app.
Monthly
Depends on your service's plan. We'll check whether loyalty is included in your plan.
Upside
Everything in one program, nothing new for your staff.
Limitation
Features depend on the service.
Most popular

Our QR web card

For your own website with booking, or as a standalone card.

What the guest sees
They scan the QR code at the checkout and the card opens in the browser. They can add it as a shortcut to their home screen.
What the guest installs
Nothing: it works in the browser of any modern iPhone or Android.
Monthly
Nothing, apart from your website hosting.
Upside
No subscriptions, and the guest database is yours.
Limitation
No lock-screen notifications, so we send reminders by message.

Card in Apple Wallet and Google Wallet

If you want maximum convenience for your guests.

What the guest sees
The card sits next to their bank cards, and notifications show up on the lock screen.
What the guest installs
Nothing on iPhone, Apple Wallet is built in. On Android they need Google Wallet: it's usually already there, and if not, it's a free install.
Monthly
A card service at the provider's rates. We'll pick the best-value one.
Upside
Guests lose the card less often and see your reminders more often.
Limitation
There's a monthly fee for the card service.

How it works for your guests

  1. Scan the QR codeAt the checkout, on the table or via the link in the booking message.
  2. Enter a phone numberThe card is created instantly. Nothing to download, no passwords to remember.
  3. Earn points after a visitThe stylist or cashier marks the visit, and points or a stamp appear on the card.
  4. Spend pointsShow the card at the checkout. You decide how much can be paid with points.

How it works for you

Everything is in your owner dashboard, on your phone or computer. You can see what the dashboard looks like in the website demo.

  • Add and redeemFind a guest by phone number and mark a visit in a couple of seconds.
  • See your whole databaseWho came how many times, how many points they have, when their last visit was.
  • Remind "dormant" guestsA list of everyone who hasn't been in for over 60 days, and one message to all of them at once.
  • Export the databaseA file with all your guests, any time. The database is yours, with no lock-in to us.

Which rules suit your business

These are starting settings. We work out the exact numbers together, based on your margin and average ticket.

Salon, barbershop

5–7 % of each visit back in points. Points can cover up to 30 % of the next visit.

Cafe, bakery

Stamps: every 7th coffee is free. Simple and clear from the very first time.

Auto repair, services

3–5 % back in points, or a discount on every fifth service.

Birthday. A gift or double points for a week before and after.

Points expiry. After 3–6 months without a visit. It's a gentle nudge to come back.

Refer a friend. Points for both the person who invited and the new guest.

What we measure and how to tell it's working

We don't promise growth percentages: results depend on your service and prices. We agree on a goal and measure from the first month. To do that, in the first month we take baseline numbers from your database.

  • How many regular guests took the cardA good goal for the first 3 months: more than half of those who come regularly.
  • Share of returning guests within 60 and 90 daysBefore launch and after, using the same formula.
  • Time between visitsIf it gets shorter, guests are coming more often.
  • Returned after a reminderHow many "dormant" guests came back after a message.
  • Average ticketFor cardholders and for other guests.

Do the math yourself

We count both the extra revenue from extra visits and the cost of points for everyone who has the card. The numbers are yours. One assumption is ours: guests spend 70 % of the points they earn, the rest expires.

A good goal: more than half of your regulars.
With a margin around 40 %, more than 5–7 % rarely pays off.
Usually that's 3–10 guests out of 100.
What percentage of the ticket you keep after materials and staff pay.

Current revenue per month200 guests × 21 €4 200 €

With a loyalty card+ 13 extra visits × 21 €4 473 €

Revenue increase+273 €

Earnings from the increasemargin 40 %+109 €

Points guests will spend100 cardholders, points 5 %, 70 % spent−83 €

Net gain per month+26 €

The 145 € setup pays for itselfin 6 months

This is an estimate, not a promise: you'll see the exact numbers in 1–3 months from your database.

Messages to guests and the law

Which channels

Telegram is free. SMS, WhatsApp and Viber at the provider's rates. With a Wallet card, lock-screen notifications are included in the card service's plan.

Only with consent

Only guests who gave their consent get messages. They can unsubscribe in one tap. Serbian personal data protection law requires this, and we set up consent from the start.

No spam

We recommend no more than 1–2 messages a month: a reminder, a birthday, points expiry. Guests unsubscribe from frequent messages.

Price

145 € program setup for 1 location, one-time. Final price, all taxes included. Let's talk about loyalty
  • What's included: choosing the mechanics for your business, setting up the card and rules, a QR code for the checkout, consent to data processing, staff training.
  • Monthly: web card free; built-in loyalty at your service's rates; Wallet card at the card service's rates. SMS and messages are extra, at the provider's rates.
  • Better together: with online booking, points are added automatically after each visit. The "booking + loyalty + AI" bundle is 524 € instead of 584. The web card is already included in the "Your own website" promo.
  • Support: rule changes and health checks in the Systems Lite plan, 30 € per month, optional.