WHOOSHand… client booked
We set up online booking, CRM, loyalty programs and AI assistants. We connect your network, cash registers, cameras, computers and backups.
We know what can be automated. We look at what's getting in your way right now and fix it.
The first visit is free. Afterwards you get a clear list: what to leave as is, what's worth fixing and how much it will cost.
Takes calls in Serbian, Russian, English, Chinese and 30+ other languages, books clients straight into your calendar and passes on to you anything it doesn't know.
from 84 €/mo
Listen to MilošWe install video surveillance and access control: who came in, when and with which key, with video attached to every entry.
from 89 €
Learn moreWebsite, online booking and a rewards card all in one. No monthly subscription.
383 €528
4 hours of work and 2 on-site visits a month: computers, cash register, Wi‑Fi and cameras.
55 €/mo61
Via WhatsApp, Telegram, Viber, SMS and your website. Clients don't need to install anything.
from 243 €
How it worksA rewards card on your guest's phone via QR code, no apps and no plastic.
from 145 €no monthly fee
How it worksWe live in Novi Sad and work with small local businesses.
Lena handles how your business runs: booking, clients, staff, CRM, automation and AI.
Pavel takes care of the hardware: computers, network, cameras, cash registers, printers, access and backups.
Business systems and automation
20 years in IT projects. She figures out how your work is organized, picks the right services and connects them to each other.
More
Hardware and infrastructure
Computers, Wi‑Fi, cameras, cash registers, printers, backups and access. He comes over himself and fixes whatever can be fixed on the spot.
MoreYou're with a client and can't pick up the phone or reply to Instagram DMs. Five minutes later, that person is already messaging the next salon.
We set up online booking or an assistant that answers common questions and can offer an available slot right away.
Reminders, points and simple automated messages bring people back without you manually messaging your old client list.
We separate the guest and work networks, check coverage and sort out your connections.
We separate access, set up backups and make sure one employee leaving doesn't turn into a technical disaster.
We don't build a huge project where one working service is enough.
Each package includes setup, data migration, onboarding your staff and 30 days of fixing any issues found after launch.
You pay for hardware and third-party services directly. We don't add any markup on them. All prices are final, all taxes included.
If you already use Altegio, Fresha, SimplyBook.me, HubSpot, Odoo, Pipedrive, Zoho or another system, we first set it up properly. We won't suggest switching just for the sake of switching.
Booking without calls or back-and-forth messages
Clients see available times and book themselves: in the evening, on weekends or while you're busy. No request gets lost, even if you didn't pick up the phone.
A reason to come back
A rewards card on the client's phone and automated messages to people who haven't visited in a while.
Works best together with online booking: points are added automatically after each visit.
Replies in messaging apps and books right away
Knows your services, prices, address and schedule. Replies on WhatsApp, Telegram and SMS in Serbian, Russian and English, and books clients into your calendar.
If a question is unusual, it hands it over to a person along with the conversation history.
For the first two weeks we review its answers and fix any mistakes.
We connect WhatsApp through the official WhatsApp Business: your business needs Meta verification, and messages are billed at Meta's rates; replies within 24 hours of the client's message are free.
Answers the phone when you're busy
Takes calls in Serbian, Russian, English, Chinese and 30+ other languages, and books clients into your calendar on its own. In the top package, it also tells callers what's in stock.
Connects to any service via API: calendars, messaging apps, files, inventory.
Miloš is our AI receptionist. Call +381 21 386 00 81, and he'll answer the way he would answer your clients.
Packages and what the AI receptionist can do
So people can actually find you
We tidy up your Google Business Profile: services, photos, opening hours, address and a booking button.
We make a QR code for reviews and show you how to reply to them as the business.
Done in 2–3 business days.
Everything connected into one system
Online booking, the loyalty program and the AI assistant with auto-booking share one client base and follow the same rules.
Hardware and software handled by one team: if the cash register can't see a booking or the Wi‑Fi drops, you don't have to figure out whose job it is.
Guests get their own internet, while the cash register, card terminal and work computers get a separate network.
We check coverage, separate devices and leave you a clear connection diagram.
We choose and install video surveillance without unnecessary equipment.
Viewing from your phone, recording, access rights and a clear overview of who has access to what.
We can link cameras to doors: electronic locks, cards and an entry log with video.
Video surveillance and access control
Your client base shouldn't disappear along with a broken phone or an employee who quit.
We set up separate accounts, a password manager and backups. We check that you can actually restore from a backup.
Computer, printer, cash register and the software you need, ready to go. Data from your old device transferred.
| up to 5 staff members, up to 30 services | 6–15 staff members or up to 200 services and products | chains, 15+ staff members, catalog of 1 000+ items | |
|---|---|---|---|
| Online booking | 243 | from 392 | custom quote |
| Loyalty program | 145 | from 243 | custom quote |
| AI in messaging apps | from 196 | from 341 | custom quote |
| AI phone receptionist, setup | from 135 | from 392 | from 716 |
Online stores with catalogs of thousands of items, chains and teams of more than 15 people: exact price after the first visit.
All prices are in euros, final, all taxes included. We invoice in euros. Third-party services, hardware and parts are paid separately.
One time, one team: internet, Wi‑Fi, computers, cash register, cameras, Google Business Profile, booking, access and backups.
So on opening day you're busy with clients, not hunting for the router password.
from 579 € instead of 640 separately: Wi‑Fi, workstation, 2 cameras, Google Business Profile, online booking, access and backups. Hardware not included.
For your client, "integrations" don't exist.
They see a booking button, pick an available time, and get a confirmation and a reminder.
If they message in the evening, they get a reply.
If you have a loyalty program, the card is right there on their phone.
That's it.
After launch, you can leave everything as it is or hand support over to us.
No annual contract.
Computers, cash register, Wi‑Fi, cameras and software, all handled by one team.
For the first 5 companies that sign up by 31 December 2026. Promo terms apply for 6 months. After that, the regular plan: 57 € a month, 2 hours of work and 1 on-site visit, the same as a typical IT company. Paid monthly, cancel any month.
Claim one of the 5 places| What's included | Typical in Novi Sadbasic IT company package | SVOJ IT ×2promo |
|---|---|---|
| Price per month | 61 € | 55 € |
| Hours of work | 2 | 4 |
| On-site visits | 1 | 2 |
| Hourly rate in practice | 31 € | 14 € |
| What we look after | up to 5 computers | up to 10 devices: computers, cash register and fiscal printer, Wi‑Fi, cameras, staff phones and tablets |
| Software | operating system and office software | plus sign-in and smooth running of your services on all devicessetup of booking, loyalty and AI is part of the Systems & Clients plan |
| If the cash register or network goes down | by arrangement | on-site visit on the same business day |
| Preventive maintenance | not specified | once a quarter: cleaning, updates, backup checks |
| Unused hours | not specified | roll over to the next month |
| Contract | by arrangement | monthly, no annual contract |
Even the next plan up at IT companies costs 82 € for 3 hours and 1 on-site visit. "×2" gives you more of both.
Terms: unused hours roll over for one month at most. Beyond the limit, 20 € per on-site visit with an hour of work; without support it's 39 €. Parts and hardware are paid separately; repairs that need soldering are done through a partner repair shop by estimate. Comparison based on the published basic packages of Novi Sad IT companies as of September 2026. IT company prices include 20 % VAT (PDV). Our prices are final, all taxes included.
4 hours of work and 2 on-site visits a month. Computers, cash register, Wi‑Fi, cameras and software, up to 10 devices. Promo for the first 5 companies until 31 Dec 2026: 6 months, then 57 €: 2 hours and 1 on-site visit.
1 hour of changes a month: prices, services, staff, days off. We check that booking and points are working. Also suits your own website with booking.
For several services and AI: we maintain booking, CRM, the loyalty program and the assistant, update services, prices and staff, and check that automations are working.
IT Support ×2 and Systems & Clients from one team. After the promo, 147 €/mo.
A couple of sentences about your business and what isn't working for you right now is enough.
The first visit is free and takes up to an hour. We look at your processes and hardware. If a small problem can be fixed right away, we fix it.
What can be left alone. What's worth fixing. What's best to do first.
Each item comes with a price.
You don't have to buy anything after the first visit.
If we start working together, we set up the system, show your staff how to use it, and for 30 more days we fix any issues found after launch.
You don't have to buy anything after the first visit. If we've started working together, for 30 days after launch we fix any issues found for free. If your booking system or website isn't up and running within 10 business days because of us, we refund your prepayment. Support is monthly, and you can cancel any month.
You. We register every service in your name and hand the access over to you. If we stop working together, everything stays with you and there's nothing to move.
Up to an hour. We look at how your work and hardware are set up, and fix small problems right away. After the visit, we send you a list of jobs with prices: what to leave as is, what to fix and what to do first.
For the first visit, travel within Novi Sad is free. Outside the city you only pay for travel: 0.43 € per kilometer one way. For example, Sremski Karlovci is about 12 km away, so roughly 5 €.
Yes. We invoice flat-rate sole traders (paušalci), entrepreneurs and DOO (limited companies). All prices are in euros, final, all taxes included. We invoice in euros.
Review text in the client's own words, 2–4 sentences.
You don't need to know in advance what software you need.
Tell us what's inconvenient right now: clients get lost in messages, the Wi‑Fi is slow, staff forget passwords, bookings are kept in three different places, or you just want to know where AI could actually help.
We'll come over and sort it out.
The first visit is free.
+381 62 795 275Point your phone camera here to open the chat right away
Business analysis, systems integration and artificial intelligence
Over 20 years of experience in information technology, business analysis and designing complex digital systems. She has worked on technology solutions for Sberbank, the Moscow Exchange and other major financial institutions. Today at EPAM she develops enterprise platforms, coordinates development teams and introduces intelligent tools. Her speciality is understanding complex business processes, finding room for improvement and turning business needs into concrete technical solutions.
She has been working actively with generative AI since 2023. She has helped build corporate AI assistants, intelligent chats and automation systems, and has completed specialist Anthropic training in the Claude API, MCP and multi‑agent systems. She combines a deep understanding of business logic with hands‑on knowledge of modern AI technology and experience managing development.
At SVOJ IT she analyses clients’ tasks, designs automation and brings separate services together into one working system. She helps choose the right technology, avoid unnecessary costs and set up processes so that digital tools genuinely make staff’s work easier, save time and help the business grow.
AI integration, digital technology and technical solutions
Over 25 years of experience in digital technology, computer graphics, video production and managing complex technical projects. He went from television graphics specialist to founder of his own multimedia studio and head of large‑scale projects. He worked with Yandex Market, where content created by his team reached 16 million impressions, and took part in eight productions of the Kremlin New Year show “Kremlyovskaya Yolka”, which draws an audience of about 200,000 every year. He has led teams that bring creative, engineering and production work together.
Today he specialises in the practical use of artificial intelligence, automation and digital product development. He builds AI receptionists, voice agents, multilingual communication systems and solutions that bring AI into everyday business processes. He works with LLMs, ElevenLabs, Make, APIs and modern generative AI tools. Years of experience in development, digital production and project management let him take a project all the way from idea and prototype to a complete working solution.
At SVOJ IT he is responsible for the technical delivery of projects, rolling out AI tools, integrating services and the digital infrastructure of the business. He connects software with real hardware, sets up how systems work together and fixes technical problems. His main principle: don’t complicate technology for its own sake, but build reliable, clear and affordable solutions that take routine tasks off your plate, save resources and help the business run more efficiently.
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